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Q. Where are you based?

A. JapStyle is based in Chester, UK.

Q. Do you ship worldwide?

A. Yes, our customers are from all around the world.

Q. How much does shipping cost?

A. It depends on your order, and location. Add the items you need to the shopping cart and enter your postal address to check the shipping cost before you pay.

Q. How do I know if a product is in stock?

A. If a product allows you to add it to the shopping cart, it is in stock, otherwise it will read "Out of stock". The stock levels on the website are correct 99% of the time.

Q. When will my order be shipped?

A. The same business day if possible, or the following business day. Every effort is  made to ship orders as quickly as possible. 


Q. I live in the UK, can I collect items from you?

A. Sure, just use the contact form on the website or message the JapStyle page on Facebook to organise a day and time. There is no physical store but if it's possible we'll organise a way to meet up locally.